Friday, October 28, 2011

Addicted to D.I.Y Photobook

Currently addicted to D.I.Y Photobook that I bought from Milkadeal.com & Groupon.com


In progress, Kuching Trip on 21-23 May photobook



Satisfied with our Hong Kong, 26-30 Apr Trip Photobook.
Got to chose our own color for the hard cover and flexible template for the album

The content.
The paper, the delivery and on overall. 5 star! from Pixajoy

Thank You!




Customer always RIGHT


The email trails between me & TGV Customer Service
Since its too small, I will just paste the text as below.




_______________________________
Dear TGV,
My post in TGV Cinemas Facebook refers,
I'd like to express my frustration for the misleading of "Complimentary Pass" today, 22 Oct in TGV Wangsa Walk. I was told that for blockbuster movie, i'm able to watch it/use it after 2 weeks. On last Oct 15, I managed to use my Pass for Real Steel in KLCC. And in fact week before, i managed to use the pass for 3 Musketeers in TGV Wangsa Walk.

I'ts stated in the pass "VALID FOR ANY MOVIE SHOWING AT TGV CINEMAS, UNLESS OTHERWISE SPECIFIED". Where is this 2 weeks terms that was told by Wangsa Walk? It is not clearly SPECIFIED

We told TGV wangsa walk we got to watch Real Steel in KLCC, their replied was "staff in KLCC was wrong". Is that my problem? This is all TGV internal problem!
I think you must READ AGAIN/RELOOK the terms in the Complimentary Pass. Even staff in Wangsa Walk is just confused with restricted & blue pass. When i managed to get in for Real steel, 3 musketeers, the staff entered UNREST in the system. Why cant Wangsa Walk staff do the same?

I was very unhappy. I came all the way to watch movie in TGV. and this is how TGV treat the customer? Don't bother of giving complimentary pass! I wasted my time & money. If I knew all this is just a "gimmick", I wouldn't be part of your evaluation for your 3D specs!

If TGV is not doing anything on this, just wait for the voice record that was taken in youtube and other media soon.
In the voice record, TGV WW staff is blaming KLCC staff and actually they are just confused! One staff said chose movie only with star and the manager said those without star. And in the pass it said all tgv movie! Nothing on blockbuster non block. Even WW Manager is so confused!

If you all have seen" UNITED breaks my guitar" in you tube, the moment the complaint is not taken seriously, with juz on youtube,the share price of united airlines drop n they suffered!

Maybe TGV next? I thought I'm alone facing this hard time with TGV useless staff. I guess the rest is having same prob.

Please rectify this by Monday or I will send complaint to Consumer Affair and also the newspaper.

Very unhappy, frustrated customer of TGV.

__________________

Hi Hilda, Thank you for your email. We have tried calling you at 016 209 1704 and we were unable to reach you. Is there any alternative number we can call you at? Please advise the best time to reach you.

Thank you.

XXX Customer Service

_________________

Hi XXX,

I'm reachable at XXX during office hour. Thanks

Sent by DiGi from my BlackBerry® Smartphone

_____________________________
Hi Hilda,

As per your conversation with Azra, please assist to provide us the required details as below so that we can send over the new complimentary passes. 1. Mailing address2. Number of green complimentary passes with you along with the serial numbers Also, please send over the green complimentary passes to Level 6, Menara Maxis, Kuala Lumpur City Centre, 50088, KL.

Thank you XXXX Customer Service

____________________

Hi Hilda, When you send over the complimentary passes, please address it to XXX yeah? Thank you
XXX Customer Service

_________________

Subject: RE: TGV misleading Complimentary Pass

Hi Hilda, As per your conversation with XXX, please assist to provide us the required details as below so that we can send over the new complimentary passes.

1. Mailing address
2. Number of green complimentary passes with you along with the serial numbers

Also, please send over the green complimentary passes to Level 6, Menara Maxis, Kuala Lumpur City Centre, 50088, KL.

Thank you

XXX Customer Service

__________________________
Hi XXX,

I will send you the serial number and you can send it over to my mailing address.

For all the trouble I've been through, I can't afford to waste more time by returning the green pass to Menara Maxis. Since you'll be getting the serial no-you may just discard them based on the serial or I'll drop it at any TGV when I want to redeem the new complimentary pass.

My sister who also had the pass (my pass which I gave to her) had to purchase 2 Real Steel movie ticket on Oct 15 at TGV Wangsa Walk, which was not suppose to happen due to the misleading of the old complimentary pass. I can't accept that we had to spend more when we are suppose to get it for free.

With that, exchanging of new complimentary pass is not equivalent and fair for us for all the trouble, money and time we had to spend for TGV mistake of misleading complimentary pass.

I am sure your TGV Customer Service can do better than this!

____________________

Hi Hilda,

We tried contacting you at both your office and mobile but not reachable. Please let us know the best time to call yeah?

Thank you

XXX Customer Service

________________________________
Hi Hilda,

As spoken this morning, please send us the serial number of the complimentary passes you have and perhaps drop it in one of the counter the next you visit us.

Also, we will send you 14 amber passes + 5 concession voucher to the address given by you in the previous email.

Thank youTGV Cinema's via Tab

____________________________

Hi XXX,

What is the concession voucher entitle for?

I will drop the green pass and let you know which tgv outlet.



Sent by DiGi from my BlackBerry® Smartphone

________________________________
Hi Hilda,

Sorry for the delayed response. You can redeem a small popcorn + small soft drink for each concession voucher.

Please advise your mailing address so that we can courier the passes to you.

Thank you XXX Customer Service

__________________________________
Hi XXX,

Complimentary pass serial as follow:
XX
XX
XX
XX

My mailing add:
XX

Kindly advise delivery date. Thanks


Sent by DiGi from my BlackBerry® Smartphone

_____________________________________

This is the green pass & the AMBER PASS






Sunday, October 23, 2011

TGV Cinemas & it's confusion.

After the complaint,
the reply in TGV Cinemas facebook.


Desmond Yap The staff in TGV Wangsa Walk very stupid one. Last time, I redeem a non-blockbuster movie in TGV Wangsa Walk by using the same passes as what you have now, they refuse to redeem for me and ask me come back after 2 weeks. I was like WTH is this. Even I wanna redeem a free-list movie, they also need to check this check that, looks like I'm trying to take advantage on them and bluff them by using complimentary passes.

Gary Yek Don't go small tgv, pls go GSC or Others which is better in future!!!

TGVCinemas Hi there thanks for sharing your feedback, we will highlight this to our WW & KLCC teams.

Pls allow us to check on this and we will revert, thanks!

Fiz F. Hilda
In the voice record, TGV WW staff is blaming KLCC staff and actually they are just confused! One staff said chose movie only with star and the manager said those without star. And in the pass it said all tgv movie! Nothing on blockbuster nnon block.

If you all have seen" UNITED breaks my guitar" in you tube, the moment the complaint is not taken seriously, with juz on youtube,the share price of united airlines drop n they suffered!

Maybe TGV next? I thought I'm alone facing this hard time with TGV useless staff. I guess the rest is having same prob.

Please rectify this by Monday or I will lodge report to the gov and also the newspaper.

Very unhappy, frustrated customer of TGV.




Liyana Cigana i prefer GSC more. Why? because TGV hires stupid staff. very messed up management.

TGVCinemas hi Hilda thanks for sharing, can you pls email us at feedback@tgv.com.my your name, contact & email address for us to contact you, thanks!

Desmond Yap I will try to redeem the tickets by today or tomorrow, if same thing happens, let's see.

Eric Chew this voucher can used to watch any movie except blockbuster movie which can only applicable after two weeks..

Fiz F. Hilda desmond see how the staff is just so confused!

Fiz F. Hilda it didnt specify clearly in the voucher. very misleading!

Liyana Cigana Gosh this is so ridiculous babe. Very misleading and inconvenience!


Oh! can TGV hire a better staff?

Saturday, October 22, 2011

TGV Cinemas lie customer! The misleading terms!


Remember I got this Complimentary Pass?


I'd like to express my frustration for the misleading of "Complimentary Pass" today, 22 Oct in TGV Wangsa Walk. I was told that for blockbuster movie, i'm able to watch it/use it after 2 weeks. On last Oct 15, I managed to use my Pass for Real Steel in KLCC.

I'ts stated in the pass "VALID FOR ANY MOVIE SHOWING AT TGV CINEMAS, UNLESS OTHERWISE SPECIFIED". Where is this 2 weeks terms that was told by Wangsa Walk?

We told TGV wangsa walk we got to watch Real Steel in KLCC, their replied was "staff in KLCC was wrong". Is that my problem?

You cant take back what you have offered to customer.
I think you must READ AGAIN/RELOOK the terms in the Complimentary Pass. Even staff in Wangsa Walk is just confused with restricted & blue pass.

I was very unhappy. I came all the way to watch movie in TGV. and this is how TGV treat the customer? Don't bother of giving complimentary pass! I wasted my time & money. If I knew all this is just a "gimmick", I wouldn't be part of your evaluation for your 3D specs!

If TGV is not doing anything on this, just wait for the voice record that was taken in youtube and other media soon.

It's on TGV Cinemas Facebook.

Will upload the voice record soon.

Saturday, October 15, 2011

Real Steel? Klip 3GP?


Off to TGV Cinemas, KLCC


Yeah, to use our Complimentary Pass from TGV
Thanks also to RedMummy who gave us chance to experience 3D spec testing.

Hilal, Thanks!

Balance to go!

Decided to watch Real Steel & Klip 3GP


Watched this last week at TGV Wangsawalk
4.5/5 stars!



Real Steel” is an action drama about a former boxer (Hugh Jackman) who, against all odds, gets one last shot at a comeback when he teams up with his estranged son (Dakota Goyo) to build and train the perfect contender for the new high-tech sport of robot boxing.


Charlie Kenton training Atom.
Atom so cute, I cant stop laughing seeing Atom dancing with Max Kenton (11 years old son to Charlie)

Max is smart boy.
During WLB Championship.

Let's not spoil the movie.
Will the generation 2 sparring bot-named Atom win the fight?

and i give 4.5/5 stars for Real Steel!




Klip 3GP?
I'm giving support to our movie industry.
"Malaysia Boleh!"

Synopsis boleh?
Eddie (jutawan siber) and own a website of video clips (3gp clips) uploaded by users.
Misused of smart phones and internet abuse.

The storyline showed the flashback of each 3g clips uploaded.

Story 1: Hantu Kebaya Merah
A group of girl from JB on their way to KL to have some fun and how did the fun comes to end?


Kaki Skodeng who makes money by selling the 'hot clips'


Maya Eksekutif Terlampau?
Blackmailed by a guy. Lepas pula scene gini ye?


Eddie's monitor all video uploaded.
Eddie (Zahiril Adzim) is really making money from his online business.

Sandra - gang raped lead by her own brother.

Maya (Mimifly One Nation Emcee), mangsa ugut Sunny (her scandal) who saw her own video on the internet-depressed .

Will she kills Sunny or Eddie?


Overall, I rate this movie 1/5.
Too many flashback and predictable story line.

I would personally thinks movie/drama in TV3 is better.
Kasih Alia, Nur Kasih & Soffiya wayyyyy better :)




Friday, October 14, 2011

Thursday, October 13, 2011

Fizliyana & Shahrizal Wedding Montage


My wedding montage by Munzir Fauzi & Mas Puteh





and Photo Montage by Syahrin Aziz



Will share the wedding album soooonnn :)

I love you hubby!

Shop Smart :)


Happy & satisfied with my photobook that i purchased from www.milkadeal.com.my,
I decided to get another 2 photobook from Groupon.com.my

The one i bought from MilkADeal.com.my was RM78 deal per photobook including shipping.
and we got to choose our own cover material & color: RED.

me & hubby happy :) :) :) our Hong Kong Honeymoon album.
i will share with you the album soon ya.

working on my groupon album right now.


while browsing, i saw this makeup class deal on groupon.com.my
and yea, ICG is my customer. Their makeup class will be held at my office.
Yes, the Malaysia Airlines Academy in Kelana Jaya.

Grab it if you are looking for makeup workshop.


You can get more than just photobook deals.
Food, spa, manicure, makeups, car tint, holiday package, etc etc.

I would recommend

1) mydeal.com.my


2) milkadeal.com.my

3) hahah.com.my

4) groupon.com.my

Have fun shopping!