Sunday, October 23, 2011

TGV Cinemas & it's confusion.

After the complaint,
the reply in TGV Cinemas facebook.


Desmond Yap The staff in TGV Wangsa Walk very stupid one. Last time, I redeem a non-blockbuster movie in TGV Wangsa Walk by using the same passes as what you have now, they refuse to redeem for me and ask me come back after 2 weeks. I was like WTH is this. Even I wanna redeem a free-list movie, they also need to check this check that, looks like I'm trying to take advantage on them and bluff them by using complimentary passes.

Gary Yek Don't go small tgv, pls go GSC or Others which is better in future!!!

TGVCinemas Hi there thanks for sharing your feedback, we will highlight this to our WW & KLCC teams.

Pls allow us to check on this and we will revert, thanks!

Fiz F. Hilda
In the voice record, TGV WW staff is blaming KLCC staff and actually they are just confused! One staff said chose movie only with star and the manager said those without star. And in the pass it said all tgv movie! Nothing on blockbuster nnon block.

If you all have seen" UNITED breaks my guitar" in you tube, the moment the complaint is not taken seriously, with juz on youtube,the share price of united airlines drop n they suffered!

Maybe TGV next? I thought I'm alone facing this hard time with TGV useless staff. I guess the rest is having same prob.

Please rectify this by Monday or I will lodge report to the gov and also the newspaper.

Very unhappy, frustrated customer of TGV.




Liyana Cigana i prefer GSC more. Why? because TGV hires stupid staff. very messed up management.

TGVCinemas hi Hilda thanks for sharing, can you pls email us at feedback@tgv.com.my your name, contact & email address for us to contact you, thanks!

Desmond Yap I will try to redeem the tickets by today or tomorrow, if same thing happens, let's see.

Eric Chew this voucher can used to watch any movie except blockbuster movie which can only applicable after two weeks..

Fiz F. Hilda desmond see how the staff is just so confused!

Fiz F. Hilda it didnt specify clearly in the voucher. very misleading!

Liyana Cigana Gosh this is so ridiculous babe. Very misleading and inconvenience!


Oh! can TGV hire a better staff?

5 comments:

unhappy said...

Today at tgv wangsa walk i was not allowed to enter the cinema because i bring outside food (kebab turki) which i bought just beside the tgv stage. Hubby was so unhappy because the movie is about to start & we are not allowed to enter. But others with bags full of outside food also for sure are allowed to enter.

unhappy said...

When hubby said : i want to redeem, the staff replied rudely & said : redeem la

F. Hilda said...

Unhappy- Normally TGV doesnt allow any outside food. if they wanna restrict everyone, they should apply to everyone. then it would be firm & fair for all.

intan zn said...

Tgv seri manjung- They insult my brother by saying "muka pun muka budak" and straight dont allow him to go in cz thought he is under 18. He is petite size! The staff are so ridiculous rude.

intan zn said...

Tgv seri manjung- They insult my brother by saying "muka pun muka budak" and straight dont allow him to go in cz thought he is under 18. He is petite size! The staff are so ridiculous rude.